Frequently Asked Questions

Questions to ask when considering a granite company

What should be included in an estimate?

Every estimate should include:

  • The exact material, thickness, and color
  • The exact square footage for the project including the backsplash
  • All fabrication costs including the template, edges, cutouts for sinks/cook tops, faucet holes, sink mounting, etc.
  • The cost to remove and discard your old countertops
  • Sinks and faucets, if applicable
  • Plumbing (including disconnecting the old and re-connecting the new items)
  • All dates especially the template and install dates.

Who is the fabricator/installer?

We are! We are your complete process solution, from design to installation.

We NEVER subcontract out our work. Our installers are actual employees of Stone Design.

Other companies may sell granite, but they don’t fabricate or install it. Therefore, these “big box” stores find other companies, like Stone Design, to actually fabricate and install your stone.

Where can I look at the material to select color and specific slabs?

Many companies send you to Columbus or Louisville to choose your slabs. But with Stone Design, simply come to our gorgeous showroom or one of our importers, located right here in Cincinnati.

What choice do I have?

Choose from hundreds of colors and different combinations. Each can be tailored to your specific preferences and needs. We also have a selection of eco-friendly stone, made from recycled materials.

Will your company perform the plumbing or do we have to hire our own?

Don’t worry about calling a plumber. Stone Design has a licensed and bonded plumber on staff. The plumbing is disconnected before the project and reconnected it when it is complete.

Stone Slab Samples

Do we need any additional support for our countertops or overhangs?

Our experienced staff will advise and can provide necessary support for countertop overhangs.

We carve, cut, polish and buff your stone, according to your exact specifications.

What is the procedure for the project?

  • Estimate
  • Stone Selection
  • Template Design
  • Delivery
  • Fabrication
  • Installation
  • Follow-up

If you ever have questions about any stage in the process, just ask us. Be sure you understand the estimate, terms/conditions, payment methods and all dates.

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Want to learn more? Stop into our store or click on the button to have us call you.

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